At Verde Salon, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, schedule appointments, purchase products or services, or communicate with our team.

By using our website or services, you acknowledge the practices described in this policy.

2. Information We Collect

We may collect the following information:

Your name, phone number, email address, and contact preferences.

Appointment history, service preferences, and relevant consultation information.

Payment and transaction information processed through our payment providers.

Communications with our salon through telephone, email, text messages, website forms, or supported automated services.

Website usage information, including browser information, IP addresses, and cookies, where applicable.

We collect information directly from you, through our booking platform, and through technology used to operate our website and salon.

3. How We Use Your Information

We use personal information to:

Schedule, confirm, manage, and modify appointments.

Provide personalized salon services.

Process payments and maintain transaction records.

Send appointment reminders, confirmations, and relevant service updates.

Send promotional offers and marketing communications when permitted.

Respond to inquiries and provide customer support.

Improve our website, salon operations, and client experience.

Maintain security and comply with applicable legal requirements.

4. Online Booking and Third-Party Services

Verde Salon uses Mangomint for appointment scheduling, client management, and certain salon communications.

When you book an appointment or interact with our booking services, information may be processed through Mangomint according to its applicable privacy practices.

We may also use trusted third-party providers for website hosting, payment processing, communications, analytics, and other business operations.

These providers may access information as necessary to perform services on our behalf.

5. Artificial Intelligence and Automated Communications

Verde Salon may use artificial intelligence and automated communication tools to assist with appointment inquiries, scheduling, general salon information, and customer service.

When you interact with these tools, information you provide may be processed by the technology providers supporting these services.

We seek to limit the information shared to what is reasonably necessary for the requested service.

If telephone calls or communications are recorded or transcribed, we will provide notices and obtain consent when required by applicable law.

6. Text Messages and Email Communications

Verde Salon may send appointment confirmations, reminders, scheduling updates, and other service-related communications.

With appropriate consent, we may also send promotional messages, special offers, and salon updates.

You may opt out of promotional text messages by replying STOP, where supported, or by contacting the salon.

We do not sell or share mobile phone numbers or text messaging consent information with third parties for their own marketing purposes.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

You may adjust cookie preferences through your browser or available website controls.

8. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

No electronic transmission or storage system can be guaranteed completely secure.

9. Sharing of Personal Information

We do not sell personal information.

We may share information with trusted service providers when necessary to operate our salon, fulfill appointments, process payments, communicate with clients, or comply with legal obligations.

We may also disclose information when required by law or to protect the rights, safety, and security of our clients, employees, or business.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

11. Your Privacy Choices

You may contact Verde Salon to request access to, correction of, or deletion of personal information, subject to applicable law and legitimate business recordkeeping requirements.

You may also request changes to your communication preferences.

12. Children’s Privacy

Our website and online services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental consent.

13. Changes to This Privacy Policy

Verde Salon may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: